Patients And Visitors
About a Patient's Stay
Delivering a welcoming, safe, and healing experience
For more than 30 years, Adventist Health Vallejo has been helping people of all ages reach their fullest potential. Our extensive range of treatment programs are designed to foster empowerment, connection, and a meaningful life. We are dedicated to making our programs and services easily accessible while creating a warm, welcoming, safe, and respectful environment for all.
Details about a patient stay
We remain committed to showing dignity and respect to each individual while focusing on their mental, emotional, physical, and spiritual healing. This includes sharing information about what individuals should expect during their time with us. Note, the details below are specific to adults and adolescents.
Patient Rights Handbook and Patient Advocate
At admission, patients will be given a Patient Rights Handbook outlining their rights and responsibilities. These rights are also posted on the unit. If a patient wishes to contact a Patient Rights Advocate, access to the phone will be provided (collect calls are permissible). Additionally, the Patient Rights Advocate is in the unit several times a week.
About involuntary holds
A patient may have been admitted to Adventist Health Vallejo on an involuntary hold. This is a 5150 hold, which is a 72-hour hold. If a patient’s doctor determines that they are still at risk, an additional hold may be placed, which may extend the stay up to an additional 14 days. The patient will be provided with access to appropriate legal hearings. The patient may discuss their needs with their assigned staff member and/or the Patient Rights Advocate. Hearings are held on Tuesdays and Fridays.
Ensuring safety through restraint and seclusion
Restraint and seclusion may be used is less restrictive interventions have not been effective in providing a patient, the staff, and the community with a safe environment. If a patient would like to discuss the use of any restrain and seclusion, they are encouraged to contact any member of the treatment team. They will review the policy with the patient and note any patient preferences.
Services for spiritual well-being
Our chaplain is available to all patients and their family members upon request. If you should like to speak to the chaplain, notify nursing staff. At your request, the chaplain or any staff member will be happy to contact your own clergy. Our chaplain is an active member of your treatment planning and will provide group meetings at scheduled times.
What to expect: hygiene, grooming, and clothing
Individuals are responsible for maintaining daily hygiene and grooming. Dress is casual. A patient will need three changes of clothing. Grooming items, towels, and bed linens are available from the nursing staff. Showers are available from 6 a.m. – 10 p.m. Patients are expected to make their own beds and keep their room tidy. If assistance is needed, a patient may contact nursing staff.
Laundry facilities are provided. Use of the washer and dryer is free, and detergent is provided. Patients are expected to do their own laundry, but if they need assistance, help is as easy as reaching out to the nursing staff.