Translation Services

Translation Services

Communicating with our patients

Understanding your healthcare team — and making sure you are understood — is essential to experiencing your best health. Title VI of the Civil Rights Act of 1964 prohibits exclusion from services and discrimination on grounds of race, color, and national origin among others. This extends to people with non- or limited-English proficiency and is why having expert medical interpretation services available at our medical center is essential to protect the patient, as well as the healthcare provider.

Speaking to patients in the languages they need

It’s important that our healthcare team use the services of a professional medical interpreter who has been specially trained and certified in interpreting medical terminology in a medical center setting. This ensures accurate communication across cultural differences and allows nurses and physicians to speak to the exact nature of a health issue without worrying that the patient is getting only partial information or incorrect information. It also protects confidentiality. Patients benefit in that the medical interpreter allows them to speak directly to the healthcare provider without difficulty.

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