Translation Services

Understanding your healthcare team — and making sure you are understood — is essential to experiencing your best health. Title VI of the Civil Rights Act of 1964 prohibits exclusion from services and discrimination on grounds of race, color and national origin among others. This extends to people with non- or limited-English proficiency and is why having expert medical interpretation services available at our medical center is essential to protect the patient, as well as the healthcare provider.

Speaking to patients in the languages they need

It’s important that our healthcare team use the services of a professional medical interpreter who has been specially trained and certified in interpreting medical terminology in a medical center setting. This ensures accurate communication across cultural differences and allows nurses and physicians to speak to the exact nature of a health issue without worrying that the patient is getting only partial information or incorrect information. It also protects confidentiality. Patients benefit in that the medical interpreter allows them to speak directly to the healthcare provider without difficulty.

Please let your healthcare team know if you require translation services.

For patients whose primary language is Spanish

For our Spanish-speaking patients we use staff interpreters in-person whenever possible. When not possible, we use telephonic services (over-the-phone interpreters).

We urge patients to use the medical center’s professional interpreters. This is even if a Spanish-speaking patient may have a family member with them who speaks English as well as Spanish. Using our interpreters provides the best quality care by ensuring our medical professionals’ messages are communicated exactly and in a culturally appropriate fashion.

For deaf and ASL-speaking patients

For our American Sign Language speaking patients, we use video remote interpreters. It’s a lot like using Skype.

For all other languages

We use telephonic services of Language Line for all other languages. Please see contact information below.

English interpretation of taglines

Language assistance services, free of charge, are available to you. Call MCI TDD 800-735-2929, MCI 800-735-2922, Sprint TDD 888-877-5378, Sprint 888-877-5379

Español (Spanish)

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al MCI TDD 800-735-2929, MCI 800-735-2922, Sprint TDD 888-877-5378, Sprint 888-877-5379

繁體中文(Chinese)

注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 MCI TDD 800-735-2929, MCI 800-735-2922, Sprint TDD 888-877-5378, Sprint 888-877-5379

Tiếng Việt Vietnamese

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số MCI TDD 800-735-2929, MCI 800-735-2922, Sprint TDD 888-877-5378, Sprint 888-877-5379

Tagalog (Tagalog – Filipino)

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa MCI TDD 800-735-2929, MCI 800-735-2922, Sprint TDD 888-877-5378, Sprint 888-877-5379

한국어(Korean)

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. MCI TDD 800-735-2929, MCI 800-735-2922, Sprint TDD 888-877-5378, Sprint 888-877-5379 번으로 전화해 주십시오

Հայերեն(Armenian)

ՈՒՇԱԴՐՈՒԹՅՈՒՆ՝ Եթե խոսում եք հայերեն, ապա ձեզ անվճար կարող ենտրամադրվել լեզվական աջակցության ծառայություններ: Զանգահարեք MCI 800-735-2922, Sprint 888-877-5379, TDD (հեռատիպ) MCI TDD 800-735-2929, Sprint TDD 888-877-5378

فارسی Persian (Farsi) توجھ

اگر بھ زبان فارسی گفتگو می کنید، تسھیلات زبانی بصورت رایگان برای شما MCI TDD 800-735-2929, MCI 800-735-2922, Sprint TDD 888-877-5378, Sprint 888-877-5379 فراھم می باشد. با تماس بگیرید

Русский (Russian)

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните MCI 800-735-2922, Sprint 888-877-5379 (телетайп: MCI TDD 800-735-2929, Sprint TDD 888-877-5378)

日本語(Japanese)

注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。MCI 800-735-2922, Sprint 888-877-5379（TDD: MCI TDD 800-735-2929, Sprint TDD 888-877-5378）まで、お電話にてご連絡ください

العربية(Arabic)

رقم MCI 800-735-2922, Sprint 888-877-5379- ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم. (MCI TDD 800-735-2929, Sprint TDD 1-888-877-5378)- ھاتف الصم والبكم

ਪੰਜਾਬੀ(Punjabi)

ਧਿਆਨ ਦਿਓ: ਜੇ ਤੁਸੀਂ ਪੰਜਾਬੀ ਬੋਲਦੇ ਹੋ, ਤਾਂ ਭਾਸ਼ਾ ਵਿੱਚ ਸਹਾਇਤਾ ਸੇਵਾ ਤੁਹਾਡੇ ਲਈ ਮੁਫਤ ਉਪਲਬਧ ਹੈ।MCI 800-735-2922, Sprint 888-877-5379 (TDD: MCI TDD 800-735-2929, Sprint TDD 888-877-5378) 'ਤੇ ਕਾਲ ਕਰੋ।

ខ្មែរ(Cambodian)

ប្រយ័ត្ន៖ បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។ ចូរ ទូរស័ព្ទ MCI 800-735-2922, Sprint 888-877-5379, (TDD: MCI TDD 800-735-2929, Sprint TDD 888-877-5378)

Hmoob (Hmong) LUS CEEV

Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau MCI 800-735-2922, Sprint 888-877-5379 (TDD: MCI TDD 800-735-2929, Sprint TDD 888-877-5378)

हिंदी(Hindi) ध्यान दें

यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। MCI 800-735-2922, Sprint 888-877-5379 (TDD: MCI TDD 800-735-2929, Sprint TDD 888-877-5378) पर कॉल करें।

ภาษาไทย(Thai) เรียน

ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร MCI 800-735-2922, Sprint 888-877-5379 (TDD: MCI TDD 800-735-2929, Sprint TDD 888-877-5378)

Patients And Visitors