Adventist Health Portland Implements Two-Step Verification for MyChart Access

Beginning Saturday, April 12, all Adventist Health Portland MyChart accounts will require two-step verification to log in. This added security measure will enhance patient data protection and align with best practices for safeguarding sensitive information.

With two-step verification, MyChart users will need to confirm their identity in a second way after entering their password. They can choose to receive a one-time code via text message or email, or use an authenticator app to complete the login process.

Enrolling in two-step verification is simple:

• Log into MyChart on a mobile device or computer.
• Follow the prompt to set up two-step verification and click NEXT.
• Confirm or add an email or cellphone number for receiving verification codes.
• Choose to receive the code by text or email (an additional method can be added later).
• Enter the received code and click VERIFY to complete enrollment.

Each time a user logs in, they will enter a new one-time code to verify their identity. This update applies to all OHSU Health MyChart accounts, including those at Adventist Health Portland, Adventist Health Columbia Gorge, OHSU, and Hillsboro Medical Center.

For assistance with MyChart two-step verification, patients can call the MyChart Patient Support Line at 503-494-5252.