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Helpful resources to keep you informed
At Adventist Health Feather River, we’re committed to helping you find the answers and information you need relating to your care, billing, or any other matter. That’s why we offer resources to keep you informed, resolve concerns, and make your experience as easy as possible. Please reach out for support.
Call us
Call 911 or visit your nearest emergency room if you need emergency care.
Customer Service Center
Financial assistance
Resources for patients
Information for individuals who have received care at our medical offices.
Billing and insurance
You can make a payment securely online with Adventist Health Bill Pay or by calling 800-593-1551. You will be asked to provide the Access Code or Payor ID # on your statement.
Medical records and patient portal
Request your medical records easily online.
Use the MyAdventistHealth patient portal for access to your personal health information including lab results, radiology and pathology reports, discharge instructions, your health records such as immunizations, allergies and medications, and more.
Resolving concerns
We are committed to providing excellent care. If you feel we aren’t delivering on this commitment, please speak to any staff member. A unit or department supervisor can also assist you.
If your concern cannot be resolved through our organization, you can contact the organizations below with your concern.
California State Department of Public Health
Phone: 800-554-0354
Online: Cal Health Find Database
The Joint Commission
Phone: 800-994-6610
Email: Complaint@jointcommission.org
Resources for others
Information for employees, providers, and other community members.
Employees
For employment verification, please call 866-604-6572. For other resources, please log in to the Connect intranet using your Adventist Health credentials.
Job seekers and applicants
Learn more about our open positions and apply for jobs through our careers page. If you have questions about our careers, contact us at AHCareers@ah.org.
Media inquiries
Please contact marketing and communication at wisenemm@ah.org or call 530-327-5726.