Patients And Visitors

Financial Assistance

The solutions you need for the care you deserve

At Adventist Health, we believe everyone should have access to our care regardless of their financial situation. If you have trouble paying your medical bills, we’re here to help and can guide you to different solutions. 

How we can help 

At Adventist Health, our team can help you find affordable insurance coverage and show you different options to make paying your bills easier.

Contact us at 888-311-1283 if you have concerns about paying for your services. We will assist you with a review of your financial situation to determine if you are eligible for financial assistance.

You can request financial assistance before, during, or up to 240 days after the first billing statement for those services or 12 months after you have paid for them. If you qualify, we will give you free or discounted care for up to twelve months. You can apply again if you need more care.

Download the financial assistance policy.

Apply for Financial Assistance

Below are the instructions and a form to fill out for financial assistance. If you need help or have questions, contact us at 503-494-8551. We are open Monday through Friday 9 a.m. until 4:30 p.m. Click here to start an application online.

The Oregon Health Authority also has information online about health insurance for low-income Oregonians. If you need assistance with applying to Medicaid our Medicaid Specialist team can help. Contact us at 503-251-6807.

Financial Assistance Policy

Appealing Financial Assistance

If you are denied financial assistance after providing an application and verification documents, and you believe the determination does not accurately reflect your current financial situation, you may appeal. To request an appeal, please complete the form below and include all appropriate details.

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