Patients And Visitors

Medical Records

Access your personal health records

Access to your medical records is important! It’s a great way to actively participate in your healthcare and understand conditions and treatments. When you understand your medical history and test results, you’re best equipped to ask questions and stay on track with screenings, vaccinations, and preventive care.

View your records on your patient portal 

With MyChart patient portal, you have a direct link to access your own personal electronic health records immediately. You can log in to MyChart now to do the following:

  • View your test results such as lab results, radiology reports and pathology reports
  • Download or reprint education documents and discharge instructions
  • View or download summaries of visits and complete health summaries
  • Access your health records, such as immunizations, allergies, and medications

Log in to MyChart

Please note that not all medical records are viewable and/or retrievable through the patient portal. For records that are not available through the patient portal, submit a request using one of the methods below.

Requesting medical records

Patients have right to request a copy of their medical records. In order to obtain your medical records, you must submit a written request and proof of identification.

  • Submit the Authorization to Release Medical Information (fillable PDF) form
  • Submit a written request including:
    • Patient name, address and birth date
    • From whom you want the information (probably Adventist Medical Center)
    • The dates of the records requested

Release of medical records 

Adventist Medical Center

Health Information Management Services
Medical Records Department

Phone: 503-261-6654
Email: AHPLMedicalRecords@ah.org
Fax: 503-251-6259

Requests can be mailed to:
Release of Information Medical Records 
Health Information Management Services Department 
Adventist Medical Center 
10123 SE Market Street, Portland, OR 97216

Hours:
Monday – Friday: 7 a.m. – 4 p.m.
Closed on weekends

Adventist Medical Center

Medical Imaging/Radiology Records

Phone: 503-251-6223
Email: AHPLImagingRecords@ah.org
Fax: 503-251-6236

Subpoenas

"Subpoena Duces Tecum" (SDT) and/or ”Custodian of Records” for copies of medical records, radiology, billing, etc. are the only subpoenas which will be accepted by Adventist Health Portland HIMS.

Subpoena for deposition or trial testimony, Court Order, or Summons: shall be directed to the Risk Manager/Quality Resources Department. Emailing or faxing of a Subpoena, Court Order, or Summons to HIM will be ineffective service.

Timing and fees

Requests are processed in the order they are received. Please allow up to 30 days to process for Oregon facilities. We make every effort to complete requests in a timely manner.

Personal record copies are subject to a processing fee. The HIMS department will call you to discuss this fee, prior to processing records. Records can be picked up or mailed to you no charge for postage.

Note: Records are sent to your providers, at no charge.

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