Patients And Visitors

Help Paying Your Bill

The solutions you need for the care you deserve

At Adventist Health, we believe everyone should have access to our care regardless of their financial situation. If you have trouble paying your medical bills we’re here to help and can guide you to different solutions.

How we can help

At Adventist Health, our team can help you find affordable insurance coverage and show you different options to make paying your bills easier.

Payment plans

With our payment plans, you can pay your bill in smaller amounts spread out over time. To learn more, please call us at 800-593-1551.

Medicaid coverage

We can help you obtain coverage through Medicaid and/or other government programs. If you have an upcoming visit with Adventist Health or have received care within the last 90 days, our government program specialists will help you determine which programs you may be eligible for. Call 844-827-5047.

Financial Assistance Applications and Policies, by state

If you do not qualify for a government program, you may qualify for financial assistance based on your family size and income. You can complete an application when you are receiving care or by calling our financial assistance team at 844-827-5047.

Select the state in which you receive(d) care below for an application or to learn more about our Financial Assistance Policy. A range of languages is available.

California

Choose from a range of languages for an application or to learn more about our Financial Assistance Policy:

Adventist Health Sierra Vista and Adventist Health Twin Cities

For our Central Coast patients at Adventist Health Sierra Vista and Adventist Health Twin Cities

Payment plans: 833-784-5414
Medicaid coverage: 888-214-2234
Financial assistance: 888-233-7868

Financial Assistance Application

Hawaii

Choose from a range of languages for an application or to learn more about our Financial Assistance Policy:

Oregon

Choose from a range of languages for an application or to learn more about our Financial Assistance Policy:

Adventist Health Portland

For patients of Adventist Health Portland please contact us here.

You may also read our Financial Assistance Brochure in English, Armenian, Chinese, French, German, Hmong, Japanese, Korean, Punjabi, Russian, Spanish, Tagalog or Vietnamese.

Additional resources

Learn more about our policies for providing financial assistance and how to resolve any problems.

Financial Assistance Policy Providers, by hospital

Self Pay Billing and Collection Policies, by state

California

Learn more about our Self Pay Billing and Collection Policies by choosing from a range of languages:

Hawaii

Learn more about our Self Pay Billing and Collection Policies by choosing from a range of languages:

Oregon

Learn more about our Self Pay Billing and Collection Policies by choosing from a range of languages:

Hospital Bill Complaint Program

The Hospital Bill Complaint Program is a California state program which reviews hospital decisions about whether you qualify for help paying your hospital bill. If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program. Go to Hospital Fair Billing Program for more information and to file a complaint.

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