Patients And Visitors

Visitor Information

Ensuring a safe, healthy environment for all

At Adventist Health White Memorial Montebello, we encourage family and friends to visit their loved ones while in our care. For the health, safety, and security of our patients and staff, we ask that you read and abide by our policies for visitors and support persons.

Visiting hours and policies

Visiting hours are between 8 a.m. – 9 p.m. daily. All visitors are asked to follow these policies and guidelines:

  • Visitors must check in at the main entrance front desk and wear a visible badge, valid for one day.
  • Children under the age of 12 must be accompanied by an adult other than the patient.
  • Visitors who are sick or recently exposed to illness should not enter. Please stay home if you have symptoms.
  • To prevent infection, visitors should not use the patient’s bathroom, shower, or bed.
  • Weapons, alcohol, and illegal substances are not permitted on the property.
  • Refrain from any behavior that is disruptive or poses a threat to the rights or safety of others.

Those who refuse to abide by these policies may be asked to leave or escorted out by security.

Department-specific guidelines

The following departments have these specific visitation policies:

  • Emergency department: Patients are allowed two visitors at a time.
  • Intensive care unit (ICU): Please wait in the ICU waiting room after getting a visitor badge. A nurse will let you know when it's time to visit.

Useful information

For your convenience, we are happy to offer a range of amenities for you to enjoy during your visit. Please reach out to a member of our staff if you need directions to any of the locations below or have a need that is not met through the amenities below.

Campus directions and parking

Free parking for all patients, visitors, and employees.

View our campus map

Café

Delicious, healthy food is a big part of wellness. Our café on the basement floor provides a variety of specialties for hot and cold foods each day. 

Hours 

Monday – Sunday: 6:30 a.m. – 2 p.m.

Chapel

Open 24/7 on the first floor, our chapel provides a quiet place for reflection, prayer, or spiritual support from our chaplains.

Wi-Fi and other amenities

  • Free wireless internet 
  • ATM located in the main lobby on the first floor 
  • Vending machines in the café and near the emergency department 
  • Waiting rooms on each floor 
  • Free visitor parking in the lot on Harding Street and Second Avenue
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