About Us
Contact Us
Resources to keep you informed
At Adventist Health Howard Memorial, we know you’re not just a patient — you’re so much more. That’s why we offer help lines and resources to keep you informed, resolve concerns, and make your healthcare experience as easy as possible.
Call us
Call 911 or visit your nearest emergency room if you need immediate medical attention.
Main number
Contact a patient
Laboratory Services
Imaging
Medical Records
Patient Advocate
Financial Assistance
Resources for patients
Information for individuals who have received care from us.
Patient assistance and resolving concerns
We are committed to providing excellent care. If you feel we aren’t delivering on this commitment, please speak to any staff member. A unit or department supervisor can also assist you.
If you still have concerns, please contact the director of the department to see how we can resolve your issue.
If you need assistance in advocating for yourself or your loved one, please contact our Patient Advocate at 707-463-7362 or email MyExperience@ah.org.
If your concern cannot be resolved through our staff, you can contact the organizations below.
California State Department of Public Health
Phone: 800-554-0354
Online: Cal Health Find Database
The Joint Commission
Phone: 800-994-6610
Email: Complaint@jointcommission.org
Billing and insurance
Please reach out to us for help paying your bill. If you have questions about your bill, call 800-593-1551.
Make a payment securely online with Adventist Health Bill Pay or by calling 877-248-6441.
Patient portal and medical records
Request your medical records easily online.
Use the MyAdventistHealth patient portal for access to your personal health information.
Resources for others
Information for employees, providers, and other community members.
Employees
For employment verification, please call 866-604-6572. For other resources, please log in to the Connect intranet using your Adventist Health credentials.
Job seekers and applicants
Learn more about our open positions and apply for jobs through our careers page. If you have questions about our careers, contact us at AHCareers@ah.org.
Media inquiries
Please contact our marketing and communications director at mcmurrel@ah.org.