Patients And Visitors
Medical Records
Access your personal health records
Access to your medical records is important! It’s a great way to actively participate in your healthcare and understand conditions and treatments. When you understand your medical history and test results, you’re best equipped to ask questions and stay on track with screenings, vaccinations, and preventive care.
View your records on your patient portal
With MyChart patient portal, you have a direct link to access your own personal electronic health records immediately. You can log in to MyChart now to do the following:
Please note that not all medical records are viewable and/or retrievable through the patient portal. For records that are not available through the patient portal, submit a request using one of the methods below.
Requesting medical records
To obtain your medical records, download the Patient Authorization to Disclose Health Information form below, complete it, and return it to us by mail or by fax:
Adventist Health Columbia Gorge Health Information Management
1700 E. 19th Street
The Dalles, OR 97058
Email: AHCGMedicalRecords@ah.org
Fax: 541-296-7617
Patient information forms and documents
Fax
Please allow two weeks processing time. You may pick up your records from our office at the above address, Monday through Friday, 9 a.m. to 4 p.m., or we will mail them to you. Fees for retrieval and copies may apply.
If your doctor’s office needs your records, please have the office contact us directly by calling 541-296-7294 or faxing a request to 541-296-7617.
Electronic copies
If your record was prepared on our electronic health record, we will be able to place it on a disk or thumb drive for you. Please specify this on your request form.
Some records will be available automatically in your online electronic record portal, MyChart. Your clinic provider can give you access next time you visit. If you bring photo ID, our Health Information Management staff can also sign you up for this free service.
We can release key portions of your record directly to your MyChart. Either indicate “MyChart” on the Patient Authorization form or log into MyChart and fill out the online request form, being as specific as possible in the explanation field.
After you have read your records, if you believe there is a material discrepancy, you are welcome to file the Record Amendment form. Please be specific and send a copy of what you think the error is. We will present your form and document to the provider who made the entry and reply with our findings.
Note: “Subpoena Duces Tecum” (SDT) and/or “Custodian of Records” for copies of medical records, radiology, billing, etc. are the only subpoenas which will be accepted by Adventist Health Columbia Gorge Medical Records.