Adventist Health Clear Lake Receives Reputation’s 800 Award for Best-In-Class Brand Reputation
Adventist Health Clear Lake has been recognized by Reputation, a global leader in reputation performance management, with its 800 Award.
A top recognition for location-level businesses with best-in-class brand reputation, Reputation's 800 Award highlights organizations that deliver brand promise by listening to and acting on consumer feedback.
"We are deeply honored to receive Reputation’s 800 Award, which reflects our commitment to providing exceptional care and service to our community. This recognition is a testament to the dedication of our Physicians, Advanced Practitioners and staff, and the trust that our patients and their families place in us," said Colleen Assavapisitkul, President of Adventist Health Clear Lake. "We are committed to hearing from our community and understanding the needs of our patients as we strive to deliver excellent healthcare services and positively impact the lives of those we serve."
Locations that win the 800 Award consistently collect, analyze, and apply consumer feedback, utilizing it to make data-driven decisions. Adventist Health Clear Lake Hospital, Lakeport Pediatrics Clinic, and Paradise Primary Care Clinic were all recognized with the 2024 800 Award.
"In a world where consumers are making purchasing decisions based on what they see and hear in their local communities and online, delivering on brand performance is more important than ever. Adventist Health Clear Lake has demonstrated its commitment to evolving alongside its customers by prioritizing their needs and taking action based on what they are saying across online reviews, rating pages, and on social media," said Liz Carter, Reputation's Chief Marketing Officer. "On behalf of Reputation, I extend an enthusiastic congratulations to Adventist Health Clear Lake for its commitment to understanding consumer feedback and acting on it."
To determine 800 Award honorees, Reputation pulls a list of the Reputation Scores for every business location on the Reputation platform. Those honored will have achieved a score of 800 or higher due to their focus on high customer satisfaction throughout the past year.
The Reputation Score is a proprietary tool that measures review sentiment, volume, spread, recency, response, length, brand reach and health, social engagement, business listing accuracy, and search impressions. For more information, please visit reputation.com/800-award.
