Patients And Visitors

Bill Pay

Enjoy flexibility, convenience, and visibility

We’ve made it easy to pay your bill, with multiple payment methods, and a team to help you understand your statement.

Online bill pay

Adventist Health Bill Pay is a fast, convenient way to view or print statements, and pay your bills from your smart phone or computer 24/7. With online bill pay, you can:

See what you owe

See what insurance covers and what your co-pay is for each visit.

Spread out payments

Create flexible payment plans directly within the bill pay portal. If you currently have a payment plan, you can transfer your balance to Adventist Health Bill Pay to easily manage your account online.

Other ways to pay your bill

Pay by phone by calling 877-248-6441. Our automated service is available 24/7. You will be asked to provide your Access Code or Payor ID number.

Pay by mail by following the directions on your statement.

Questions about your bill?

Call 800-593-1551, Monday through Friday, 7 a.m. - 8 p.m. Pacific Time. Please have the encounter number on your statement ready.


Bill pay for unique Adventist Health locations 

Adventist Health’s bill pay platform is the same for most locations, but there are a couple of sites that have unique bill pay platforms:

Adventist Health Delano

Pay your bill online

If you have current insurance coverage, the hospital will bill your insurance carrier shortly after health care services have been rendered. When a bill is sent to your insurance company, a summary statement is also sent to your attention. Please note this summary statement is NOT a bill, but an acknowledgment the hospital has sent a bill to the insurance company on your behalf. As a convenience to you, we will not contact you until your insurance company has paid and there is a balance due, or unless we have been unable to obtain payment from them.

If you do not have insurance, a bill will be sent to you shortly after services are rendered, or after you are discharged from the hospital, requesting payment of the balance due. If you are unable to pay the entire amount, or wish to make payment arrangements, please contact the Patient Accounts Office at the phone number on your bill. We perform financial screenings to determine appropriate financial assistance and payment plans.

Providing charity care (financial assistance) to the low-income uninsured, along with other community benefit services is an important part of our mission. Partial and/or full charity care will be approved based on the individual’s ability to pay as defined by Federal Poverty Income Guidelines and the hospital’s sliding scales. Confidentiality of information and individual dignity will be maintained for all that seek charitable services.

The hospital’s Business Office is located on the second floor of the Administrative Annex. An elevator can be used for convenient access to this area. We are available to assist you with any questions concerning your hospital bill.

Monday through Friday, 8 a.m. - 5 p.m. 
Phone: 661-721-5213

Visalia Medical Group

We’ve made it easy to pay your bill, simply locate the online payment code found on your statement, and follow the prompts within our online portal. To set up an automatic payment schedule, please call us at 559-741-2160.

Online Bill Pay

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Help paying your bill

Our team can help you with securing insurance coverage, setting up a payment plan, and determining if you’re eligible for assistance programs. If you are concerned about your ability to pay, we are here to help.

Learn more

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